Staying Safe on TidalListings
We're committed to keeping buyers and sellers protected. Here's what you need to know.
Red Flags to Watch For
Requests to move off-platform
TidalListings supports WhatsApp, Messenger, email, and phone as legitimate seller contact methods. The red flag is a buyer asking you to contact them on their own personal channels instead of using the seller’s published details.
Offers without viewing
Be cautious of buyers who want to commit to a purchase without ever visiting or viewing the property. Genuine buyers ask detailed questions and arrange inspections.
Urgency and pressure
Phrases like “I need to close today” or “I’m leaving the country next week” are designed to rush you into decisions. Legitimate transactions take time.
Requests for fees before purchase
No legitimate buyer will ask you to pay a fee, tax, or deposit before a transaction. This is a hallmark of advance fee fraud.
Unusual payment methods
Be wary of requests for wire transfers to unfamiliar accounts, cryptocurrency payments, or gift cards. Use established payment methods through licensed professionals.
Generic or copy-pasted messages
Messages that make no reference to your specific property, location, or listing details are likely mass-sent. Genuine inquiries mention what caught their eye.
Best Practices for Sellers
Keep communication on TidalListings
Our platform monitors conversations for scam patterns and preserves a record if anything goes wrong.
Never share financial details
Don’t share bank account numbers, credit card details, or other financial information through messages.
Use a licensed professional for transactions
Always work with a licensed real estate attorney or conveyancer for the actual sale. TidalListings connects you with buyers — it does not handle transactions.
Trust your instincts
Use your own smarts — if something feels off, it probably is. No platform can catch everything. If a deal sounds too good to be true, a buyer seems evasive, or the conversation just feels wrong, trust that feeling.
Trust the process
Serious buyers ask real questions about the property — its condition, history, local area, and logistics. Vague interest with no specifics is a warning sign.
How TidalListings Protects You
AI-powered message screening
Every message is analysed in real time for scam patterns, pressure tactics, and suspicious content before it reaches you.
Email verification required
Users must verify their email address before they can contact sellers, reducing anonymous abuse.
Rate limiting
We limit how many messages can be sent in a given period to prevent bulk messaging and spam campaigns.
One-click report & block
Flag any suspicious conversation or listing directly from your inbox or the listing page. Our team reviews reports within 24 hours.
On-platform contact
Keeping conversations on TidalListings means they’re monitored, recorded, and protected — giving you evidence if you ever need it.
If Something Goes Wrong
If you believe you've encountered a scam or feel unsafe, please contact us immediately at support@tidallistings.com. We take every report seriously and will investigate promptly. If you believe you are a victim of fraud, we also encourage you to report it to your local law enforcement.